Maritza works alongside Dr. Horn as our bilingual Patient Coordinator.
She is also an Internal Ambassador, representing Dr. Horn’s astounding cosmetic work in breast augmentation and so much more! Maritza comes from a five-year background in customer service/practice management in the dental industry, as well as a Cosmetology background with a certification in lash extensions. She strategically combines the skills taken from her years of experience in customer service and applies them to our practice to be able to cater to your needs. Maritza plays an essential role in our office, serving as a unique liaison between Dr. Horn and his patients. She loves patient education and is pleased to share her cosmetic journey with every single patient. She will answer any questions and ensure that patients are confident moving forward with surgery. Maritza is fascinated and extremely passionate about the world of plastic surgery and looks forward to meeting with you!
As a patient coordinator, Quini is there right next to you throughout your journey and transformation.
From the moment you walk into our facility, up until your post-operative surgical care, she will be there to help guide you and keep the whole experience fun and interactive. Quini comes from an extensive background in communications and media. She got her Masters in Communication from Loyola University and was a news reporter for CNN/NBC networks. She was originally hired as our Media Coordinator and switched into the coordinator position as she became more involved with patients and helping them through the surgical process. She can apply her communication skills to the job and feels as though she is a part of the patient’s journey. “Patient Coordinating is like storytelling in a sense. I get to help my patients write this part of their stories. It’s an honor that I get to be a part of this exciting chapter in their lives.” - Quini Amma
Jessica joined The Michael Horn Center for Cosmetic Surgery in 2018 as a Patient Coordinator and is excited to be working with patients.
She has previous experience in this role working in plastic surgery for 2 ½ years in Nashville, Tennessee. Jessica supports the care of our patients by assisting each individual through any of our cosmetic procedures starting from their first consultation date through surgery. Her professionalism, dedication to the patient experience, and extensive knowledge within the industry allow Jessica to provide the patient with utmost care and comfort through any procedure. Her exceptional aptitude for building rapport with patients will ensure their time in our office is warm and customized to every individual specifically. Jessica also participates in virtual consultations with patients, under the guidance of Dr. Michael Horn. Jessica relocated from Charleston, South Carolina with her husband, Scott, and dog, Winston. In her free time, Jessica enjoys reading, scrapbooking, and traveling!
With over nine years of cosmetic surgery and aesthetic industries experience.
Alisa re-joined Dr. Horn’s team in 2020, currently serving as a Patient Coordinator. In her role, Alisa helps patients understand a wide variety of cosmetic procedures and treatments, performs patient consultations, and helps guide patients through the surgical process. Outgoing, upbeat, and passionate about patient care, Alisa loves helping patients feel and look their best.
Before this position, Alisa worked as a Clinical Trainer for a cosmetic devices company, where she traveled extensively throughout the United States to plastic surgeons’ offices, medical spas, dermatologists, health care clinics, and OB-GYNs. There, she trained and educated doctors, nurses, estheticians, and other professionals in the aesthetic industries about non-invasive body contouring, including fat removal, skin tightening, and cellulite removal. Alisa began her career in the field of cosmetic surgery with Dr. Horn back in 2012. Outside of work, she enjoys traveling with her husband and two (soon to be three) children, exercising, and shopping with her friends.
From the initial consultation to the final follow-up exam, Dr. Horn and his staff provides compassionate treatment tailored to the specific needs and goals of each individual. Dr. Horn’s mastery and surgical skill in performing various face and body procedures, his dedication to patients’ safety, combined with his focus on unparalleled care and attention, make him one of the most sought-after surgeons in the Midwest. At his clinic, surgical options are paralleled by an array of non-invasive treatments and advanced technologies designed to help you rediscover your beauty potential.
60 E. Delaware Place, 15th Floor, Chicago, IL 60611